01
Consultant
Defined scope. Defined outcome.
Project-based delivery. We assess, design and hand over a working solution your team owns.
Management excellence solutions
We fix what slows youroperationsdown.
We embed into your organisation and deliver: operations, systems, digital transformation and people development. No layers. Real results. 95+ clients, 300+ engagements, 20+ years inside multinational operations.
London · Implementation, not a deck
20+
Years
Inside operations
95+
Clients
UK & international
300+
Engagements
Delivered work
7+
Brands
Specialist verticals
ICF PCCNEBOSH National CertificatePISEP / ISEPMHFA EnglandISO 9001 & 14001 Lead AuditorICO registered · UK GDPRCSCS Professional CardNLP Master PractitionerPaul Ekman — micro-expressionsICF PCCNEBOSH National CertificatePISEP / ISEPMHFA EnglandISO 9001 & 14001 Lead AuditorICO registered · UK GDPRCSCS Professional CardNLP Master PractitionerPaul Ekman — micro-expressionsStart here
Three doors. One firm.
01
I need work done
Operations, systems, coaching or digital — scoped as consultant, interim or fractional.
Continue →
02
I want to work with you
Join the expert network, or deliver alongside us as a co-delivery firm.
Continue →
03
I want to invest or productise
Software we built in live engagements. Operating partners and seed conversations.
Continue →
How we engage
Three shapes. One standard of delivery.
02
Interim
A leadership seat, for a season.
We take a senior role for a defined window: transformation, certification, transition or recovery.
03
Fractional
Senior expertise. Part-time cost.
Operations, ESG or coaching embedded on a continuing basis — without the full-time hire.
Services
What brings you here?
The challenge
"We have consultants. We still have the same problems."
Most consultants deliver a report and disappear. We start with the management process, then build the systems that hold it up.
What changes
- → Operations run without constant firefighting
- → Compliance is built in, not bolted on
- → A leadership team that owns the system
- → Audit-ready, investor-ready, growth-ready
We embed to improve the management process first: roles, decision rhythms, KPIs, accountability. Then we layer ISO, HSE and ESG. Delivered as consultant, interim or fractional.
01
Management process design
Roles, rhythms, KPIs and accountability — the operating system underneath everything else.
02
Fractional operations director
Senior decisions on a part-time basis. Real authority, real outcomes.
03
ISO management systems
ISO 45001 and ISO 14001, designed and implemented by a Lead Auditor.
04
HSE advisory
NEBOSH-qualified. Safety culture and frameworks that pass audit and reduce incidents.
05
ESG & sustainability
Gap analysis to investor-grade reporting. Embedded in operations, not on a shelf.
06
CHAS accreditation
Full support for UK contractors. Prepared, submitted, approved.
The challenge
"We bought the software. Nothing changed."
CRM, ERP and sales platforms only deliver value when the process is right. We fix the process, then bring the system in behind it.
What changes
- → Systems your team actually uses
- → Reporting that drives weekly decisions
- → Sales, ops and finance speaking the same language
- → A digital backbone, not a digital graveyard
We design and lead digital programmes: process first, system second. CRM, ERP, sales tooling, integration, automation, reporting. Interim transformation lead or fractional advisor.
01
Digital transformation roadmap
A staged plan that respects your business reality, not a vendor pitch.
02
CRM selection & rollout
From requirements to adoption. Sales process, pipeline discipline, real usage.
03
ERP optimisation
Get value from systems you already own. Process, master data, workflows.
04
Sales operations
Pipeline architecture, forecasting rhythm, conversion analytics.
05
Reporting & BI
KPI dashboards leadership actually opens. Built on data that is trusted.
06
Process automation
Targeted automation that removes friction without removing judgement.
The challenge
"I know what I want. I just can't seem to get there."
Most leaders feel stuck not because they lack ambition, but because no one has helped them see clearly. Awareness is where everything begins.
What changes
- → Decisions become faster and more confident
- → Leadership presence grows, in every room
- → Teams respond differently when you do
- → The gap between intention and action closes
ICF-accredited professional coaching, NLP Master techniques and focused skill development. Every engagement is personal. Every session is purposeful.
01
Executive coaching
ICF PCC 1:1 coaching. Powerful questions, lasting shifts.
02
NLP & mindset
Master Practitioner techniques to rework limiting beliefs.
03
Team coaching
Group facilitation for leadership teams who want to perform together.
04
Micro-expressions & EQ
Ekman-certified. Read emotions, read rooms.
05
Assertiveness programme
Practical tools managers use the next morning.
06
Leadership programmes
Structured multi-session programmes for lasting behavioural change.
Selected engagements
Work that held.
Interim Operations Director · 9 months
From firefighting to flow.
Mid-size 3PL operator · UK
Repeated SLA breaches, fragmented compliance and a leadership team too stretched to drive change.
Fractional opsISO 45001CRM rolloutExecutive coaching
−38%
Operational incidents
+22%
On-time delivery
Pass
ISO first audit
Consultant + digital transformation lead
A factory that finally listens to its data.
Family-owned manufacturer · 180 staff
Decisions on gut feel. ERP underused. A second-generation MD ready to modernise.
Process mappingERPLeadership coachingReporting
4.2×
Faster monthly close
−€180k
Stock write-off
12
Live KPIs
HSE & compliance advisor · Fractional
CHAS approved. Then everything else followed.
Specialist contractor · London
Locked out of major tenders without CHAS and a credible safety culture.
CHASHSE systemsDirector coachingAudit prep
✓
CHAS Premium
3
Tier-1 tenders won
0
Reportable incidents (12 mo)
Fractional COO · 12 months
When the founder finally took a holiday.
Boutique advisory firm · 40 partners
A founder-led firm that had outgrown its founder. Operations, hiring and client delivery all flowing through one bottleneck.
Operating modelProcess designFounder coachingLeadership team
+31%
Margin expansion
2
New partners promoted
14d
Founder unplugged
Consultant, people & performance
A people story behind a sales story.
Multi-brand retail group · UK
Frontline managers blamed for poor numbers. Real cause: no coaching culture, no feedback loop, no leadership pipeline.
Manager coachingAssertivenessNLP workshopsKPI redesign
−24%
Manager turnover
+18%
Like-for-like sales
4.6/5
Internal NPS
Interim ESG lead · 6 months
ESG that survived investor due diligence.
Private healthcare provider · Series B
Investor-grade ESG reporting required ahead of a funding round. No baseline, no system, no internal owner, and a hard deadline.
ESG diagnosticISO 14001Board reportingSustainability roadmap
✓
DD passed first round
−21%
Scope 1+2 emissions
£12M
Funding closed
Consultant, sustainability & compliance
A net-zero plan the board could actually sign.
Independent energy operator · UK
Public commitments, no operational pathway. The CFO needed numbers that would survive auditor scrutiny, not a glossy report.
Carbon baselineISO 14001Net-zero roadmapReporting cadence
2030
Credible target
14
Reduction levers
✓
Big-4 audit cleared
Fractional sales & operations director
A founder who finally hired a sales process.
B2B SaaS scale-up · 30 staff
Strong product, lumpy revenue. Sales depended on the founder. No pipeline, no forecast worth the spreadsheet it sat in.
Sales processCRM rolloutForecast disciplineManager coaching
+47%
Pipeline coverage
2.1×
Win rate
−9d
Average sales cycle
Interim group operations manager
Five sites, one operating standard.
Boutique hotel group · UK & EU
Inconsistent guest experience, opaque P&L by site, and a leadership team firefighting at every property.
Operating standardsKPI frameworkGM coachingAudit programme
+0.6
Group review score
−14%
Variable cost ratio
5/5
Sites on one system
The process
awareness. mindset. tools.
- 01
Awareness
We start by seeing the organisation as it is — the constraints, the culture, the systems, and the gap between intent and how work actually happens.
- 02
Mindset
Leaders and teams have to own the change. Coaching and operating discipline so the work is not a project that expires when we leave.
- 03
Tools
Then the methods: ISO, ESG, digital, reporting. Systems your people can run without us in the room.
Founder
Two decades inside operations.
Systems work when people do.
Onur Ataman
Founder & Director
ICF PCC · NEBOSH · PISEP · MHFA England · ISO 9001 & 14001 Lead Auditor
I spent the first half of my career inside multinational operations: quality systems, project delivery, transformation programmes. Beautiful processes rarely fail on paper. They fail in the conversations between the people who run them.
So I trained as a coach — ICF PCC, NLP Master, Ekman. I do not separate the operational from the human. Today I work as consultant, interim or fractional: improve the management process first, then bring the right systems behind it.
- 2003Began in multinational operations and quality systems
- 2010First international interim management engagements
- 2016Certified ICF coach — the human side of operational depth
- 2021Founded Ataman Consulting Ltd in London
- Today95+ clients, 300+ engagements across the UK and Europe
The house
Each vertical, its own brand.
Specialist disciplines run as independent brands under Ataman: same operating standard, sharper focus. Choose the door that fits the work.
Ventures
We also build software.
Products that started as client work. The good ones we kept building — and we are open to operating partners and seed-stage investors.
Explore ventures- Audit SuiteLive
- CRMBeta
- Sales Rep TrackerIn development
- Academy ManagerLive
Clients
“We had bought consulting before. We had never bought delivery. Onur stayed until the system actually ran.”
“ISO certification at first audit. We had been told to expect a second pass. The difference was preparation, not luck.”
“An ESG roadmap our auditors signed off without a fight. That has not been our experience with other advisors.”
Contact
Let’s talk about your business.
A 30-minute call is enough to see whether we should work together.